16 CFR 310.4 - Abusive telemarketing acts or practices

Publisher

Legal Information Institute, Cornell Law School (reproducing the Code of Federal Regulations)

URL

https://www.law.cornell.edu/cfr/text/16/310.4

Published

2024-04-16

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

CFR text is a US government work (public domain); LII presentation is LII's; regulatory text may be quoted; do not copy LII presentation

Source notes citing this source

• The TSR safe harbor requires that, when no sales representative is available within two seconds of the greeting, a recorded message promptly plays stating the seller's name and telephone number. in context
• The FTC Telemarketing Sales Rule's call-abandonment safe harbor requires technology that abandons no more than three percent of calls answered by a person. The rate is measured over the campaign if it runs under 30 days, otherwise over each successive 30-day period. in context

Cite this source record

APA

WarmTransfer. (2024, April 16). 16 CFR 310.4 - Abusive telemarketing acts or practices. WarmTransfer. https://warmtransfer.net/knowledge/sources/cornell-lii-16-cfr-310-4

BibTeX

@misc{warmtransfer-cornell-lii-16-cfr-310-4,
  title  = {16 CFR 310.4 - Abusive telemarketing acts or practices},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cornell-lii-16-cfr-310-4},
  note   = {Legal Information Institute, Cornell Law School (reproducing the Code of Federal Regulations), accessed 2026-09-24}
}