Cisco Call Handler Data Dump (help)

Publisher

Cisco Unity Tools (ciscounitytools.com)

URL

http://www.ciscounitytools.com/Applications/CxN/CallHandlerDataDump/Help/CallHandlerDataDump.htm

Published

2016-01-01

Updated

unknown

Accessed

2026-09-23

HTTP status

200

License

not stated; no-redistribution; short excerpts and locators only

Source notes citing this source

• Call Handler Data Dump writes a CSV with a header row and one row per selected call handler. Columns cover after-greeting action, greetings enabled for seven greeting types, transfer number, type and rings, caller input key actions, schedule name and owners. in context
• Call Handler Data Dump reads the Unity Connection database over ODBC on port 20532. It needs the ODBC proxy service enabled and an account holding the Remote Administrator and System Administrator roles. in context
• Call Handler Data Dump writes a CSV with a header row and one row per selected call handler. Its After Greeting Action column reports, for each of seven greeting types (standard, busy, off hours, error, internal, alternate, holiday), what happens to the caller after hearing it; its separate Greetings Enabled column reports whether four greetings (closed, alternate, busy, internal) are active, via the GREETING_ALTERANATE_ACTIVE, GREETING_BUSY_ACTIVE, GREETING_INTERNAL_ACTIVE and GREETING_CLOSED_ACTIVE columns. Other columns cover transfer number, type and rings, caller input key actions, schedule name and owners. in context

Cite this source record

APA

WarmTransfer. (2016, January 1). Cisco Call Handler Data Dump (help). WarmTransfer. https://warmtransfer.net/knowledge/sources/ciscounitytools-chdd-help

BibTeX

@misc{warmtransfer-ciscounitytools-chdd-help,
  title  = {Cisco Call Handler Data Dump (help)},
  author = {{WarmTransfer}},
  year   = {2016},
  url    = {https://warmtransfer.net/knowledge/sources/ciscounitytools-chdd-help},
  note   = {Cisco Unity Tools (ciscounitytools.com), accessed 2026-09-23}
}