Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Unified CCX License Packages

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_15_0/maintain_and_operate/guide/uccx_b_1501_admin-and-operations-guide/uccx_m_1501_unified-ccx-license-packages.html

Published

2025-04-30

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• UCCX 15.0 license packages are Unified IP IVR, Unified CCX Flex Standard and Unified CCX Flex Premium, and Cisco Script Applications are available in all of them. in context
• HTTP triggers and the Database, eMail, HTTP, MRCP ASR/TTS, Outbound and Voice Browser subsystems need Flex Premium; Flex Standard supports only Unified CM Telephony triggers. in context

Cite this source record

APA

WarmTransfer. (2025, April 30). Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Unified CCX License Packages. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-aog-license-packages

BibTeX

@misc{warmtransfer-cisco-uccx-1501-aog-license-packages,
  title  = {Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Unified CCX License Packages},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-1501-aog-license-packages},
  note   = {Cisco Systems, accessed 2026-09-30}
}