HTTP triggers and the Database, eMail, HTTP, MRCP ASR/TTS, Outbound and Voice Browser subsystems need Flex Premium; Flex Standard supports only Unified CM Telephony triggers.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- licensing
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0
- Checked
- 2026-09-30
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Unified CCX License Packages — Cisco Systems · tier 2 current vendor documentation · Unified CCX License Packages, triggers and subsystems rows
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-premium-only-subsystems. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-premium-only-subsystems
BibTeX
@misc{warmtransfer-claim-uccx-inbound-queue-setup-premium-only-subsystems,
title = {Setting up an inbound queue in Unified Contact Center Express: source note uccx-inbound-queue-setup-premium-only-subsystems},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-inbound-queue-setup-premium-only-subsystems},
note = {Source note uccx-inbound-queue-setup-premium-only-subsystems, checked 2026-09-30}
}