Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 12.5(1) SU2 - Common Tasks

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5_1_su2/user/guide/uccx_b_1251su2_finesse-agent-supervisor-desktop-user-guide/uccx_m_1252common-tasks.html

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• In the Unified CCX 12.5(1) SU2 Finesse guide, user IDs are case-sensitive and can contain digits, hyphens, underscores and periods. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 12.5(1) SU2 - Common Tasks. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-1251su2-finesse-user-guide-common-tasks

BibTeX

@misc{warmtransfer-cisco-uccx-1251su2-finesse-user-guide-common-tasks,
  title  = {Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 12.5(1) SU2 - Common Tasks},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-1251su2-finesse-user-guide-common-tasks},
  note   = {Cisco Systems, accessed 2026-09-24}
}