In the Unified CCX 12.5(1) SU2 Finesse guide, user IDs are case-sensitive and can contain digits, hyphens, underscores and periods.
Checked 2026-09-24
User IDs are case-sensitive and can contain numbers (0-9), hyphens (-), underscores (_), and periods (.).
- Vendor
- Cisco
- Product
- Cisco Finesse
- Subsystem
- sign-in
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unified CCX 12.5(1) SU2
- Checked
- 2026-09-24
Sources
- Cisco Finesse Agent and Supervisor Desktop User Guide for Cisco Unified Contact Center Express, Release 12.5(1) SU2 - Common Tasks — Cisco Systems · tier 2 current vendor documentation · Common Tasks, Sign In to Cisco Finesse Desktop
Cite this note
APA
WarmTransfer. (2026, September 24). Moving from Cisco Finesse to Webex Contact Center Agent Desktop: source note finesse-to-webex-cc-agent-desktop-fin-uccx-user-id. WarmTransfer. https://warmtransfer.net/knowledge/claims/finesse-to-webex-cc-agent-desktop-fin-uccx-user-id
BibTeX
@misc{warmtransfer-claim-finesse-to-webex-cc-agent-desktop-fin-uccx-user-id,
title = {Moving from Cisco Finesse to Webex Contact Center Agent Desktop: source note finesse-to-webex-cc-agent-desktop-fin-uccx-user-id},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/finesse-to-webex-cc-agent-desktop-fin-uccx-user-id},
note = {Source note finesse-to-webex-cc-agent-desktop-fin-uccx-user-id, checked 2026-09-24}
}