Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) - Cisco Applications Configuration

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/maintain_and_operate/guide/uccx_b_uccx-125admin-and-operations-guide/uccx_b_uccx-125admin-and-operations-guide_chapter_0101.html

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco proprietary; public documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• A UCCX Unified CM Telephony trigger responds to calls arriving on a specific route point by selecting telephony and media resources and invoking an application script to handle the call. in context
• In UCCX a Cisco Script Application binds a script uploaded to the script repository to an application, with a Maximum Number of Sessions setting that caps simultaneous instances. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) - Cisco Applications Configuration. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-uccx-125-admin-apps

BibTeX

@misc{warmtransfer-cisco-uccx-125-admin-apps,
  title  = {Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) - Cisco Applications Configuration},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-uccx-125-admin-apps},
  note   = {Cisco Systems, accessed 2026-09-22}
}