Source note · UCCX to Webex Contact Center migration

A UCCX Unified CM Telephony trigger responds to calls arriving on a specific route point by selecting telephony and media resources and invoking an application script to handle the call.

Checked 2026-09-22

Vendor: Cisco
Product: Cisco Unified Contact Center Express
Subsystem: applications
Deployment: on-premises
Region: not restricted
Release range: 12.5(1)
Checked: 2026-09-22

Sources

Cisco Unified Contact Center Express Administration and Operations Guide, Release 12.5(1) - Cisco Applications Configuration — Cisco Systems · tier 2 current vendor documentation · Application Triggers, Unified CM Telephony Trigger

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-cm-telephony-trigger. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-cm-telephony-trigger

BibTeX

@misc{warmtransfer-claim-uccx-to-webex-contact-center-uccx-cm-telephony-trigger,
  title  = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-uccx-cm-telephony-trigger},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-uccx-cm-telephony-trigger},
  note   = {Source note uccx-to-webex-contact-center-uccx-cm-telephony-trigger, checked 2026-09-22}
}

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