Exploring WebRTC Data and Statistics in WxCC Agent Desktop

Publisher

Cisco

URL

https://www.cisco.com/c/en/us/support/docs/contact-center/webex-contact-center/222724-exploring-webrtc-data-and-statistics-in.html

Published

2025-01-23

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco TAC documents troubleshooting Webex Contact Center WebRTC calls in Chrome through chrome://webrtc-internals, which shows RTCPeerConnection traces and getStats-based live statistics and can export a dump. in context

Cite this source record

APA

WarmTransfer. (2025, January 23). Exploring WebRTC Data and Statistics in WxCC Agent Desktop. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-222724-wxcc-webrtc-stats

BibTeX

@misc{warmtransfer-cisco-technote-222724-wxcc-webrtc-stats,
  title  = {Exploring WebRTC Data and Statistics in WxCC Agent Desktop},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-222724-wxcc-webrtc-stats},
  note   = {Cisco, accessed 2026-09-24}
}