Troubleshoot Webex Connected UC Telemetry Module from GUI and CLI

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-applications/220316-troubleshoot-webex-connected-uc-telemetr.html

Published

2023-04-06

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• TAC technote 220316 documents utils ucmgmt agent status to show agent version and utils ucmgmt agent restart to trigger agent self-update. in context
• The technote says the first eight digits of the telemetry module version are its publish date, and a date more than four to six months old suggests automatic updates are failing. in context
• The technote tests reachability of gw.telemetry.ucmgmt.cisco.com and telemetry-mgmt.na.ucmgmt.cisco.com for North America and the gw.telemetry-eu and telemetry-mgmt.eu equivalents for Europe on port 443. in context

Cite this source record

APA

WarmTransfer. (2023, April 6). Troubleshoot Webex Connected UC Telemetry Module from GUI and CLI. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-220316-ccuc-telemetry-troubleshoot

BibTeX

@misc{warmtransfer-cisco-technote-220316-ccuc-telemetry-troubleshoot,
  title  = {Troubleshoot Webex Connected UC Telemetry Module from GUI and CLI},
  author = {{WarmTransfer}},
  year   = {2023},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-220316-ccuc-telemetry-troubleshoot},
  note   = {Cisco Systems, accessed 2026-09-25}
}