Configure Standalone CUIC with UCCX 12.5 (Document ID 217275)

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/contact-center/unified-intelligence-center/217275-configuring-of-standalone-cuic-with-uccx.html

Published

2021-08-08

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Copyright Cisco Systems; documentation made available for customer use; no-redistribution; short excerpts and locators only

Source notes citing this source

• A Unified Intelligence Center data source for Unified CCX historical data is configured with data source type INFORMIX, database name db_cra, port 1504, database user uccxhruser and an instance name of the UCCX hostname followed by _uccx. in context
• A standalone Unified Intelligence Center server does not import the Unified CCX historical reports by default; the stock reports must be exported from the co-resident CUIC and imported into the standalone server. in context

Cite this source record

APA

WarmTransfer. (2021, August 8). Configure Standalone CUIC with UCCX 12.5 (Document ID 217275). WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-217275-standalone-cuic-uccx

BibTeX

@misc{warmtransfer-cisco-technote-217275-standalone-cuic-uccx,
  title  = {Configure Standalone CUIC with UCCX 12.5 (Document ID 217275)},
  author = {{WarmTransfer}},
  year   = {2021},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-217275-standalone-cuic-uccx},
  note   = {Cisco Systems, accessed 2026-09-22}
}