How to Verify Version of Stock CUIC Reports

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/contact-center/unified-intelligence-center/214983-how-to-verify-version-of-stock-cuic-repo.html

Published

2019-10-22

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• When stock report versions are mismatched, Cisco advises saving the existing templates for rollback before importing templates compatible with the current UCCE version. in context
• After repeated UCCE and CUIC upgrades, stock reports from older versions can remain in CUIC and produce incorrect data, so the stock reports for the current UCCE version must be downloaded and deployed. in context
• Cisco's method for checking stock CUIC report versions is an SQL query against the CUIC report definition table to read each definition's entityVersion and map it to reports. in context

Cite this source record

APA

WarmTransfer. (2019, October 22). How to Verify Version of Stock CUIC Reports. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-214983-stock-cuic-report-version

BibTeX

@misc{warmtransfer-cisco-technote-214983-stock-cuic-report-version,
  title  = {How to Verify Version of Stock CUIC Reports},
  author = {{WarmTransfer}},
  year   = {2019},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-214983-stock-cuic-report-version},
  note   = {Cisco Systems, accessed 2026-10-02}
}