CUCM 12.X Extension Mobility (EM) and Extension Mobility Cross Cluster (EMCC) Log in service URL

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/212083-CUCM-12-X-Extension-Mobility-EM-and-Ext.html

Published

2017-09-14

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• From Unified CM 12.x, Login is unavailable(23) means the entered user ID, self-service user ID or primary extension (depending on loginType) was not found in the database. in context
• From Unified CM 12.x, error 47 (DN has multiple users) appears on an EMCC login by primary extension when that extension is assigned to more than one user. in context
• For EM and EMCC login or logout problems, Cisco TAC lists these logs to collect: Cisco Extension Mobility, Cisco Extension Mobility Application, phone console logs, a packet capture from the phone and detailed TVS logs. in context

Cite this source record

APA

WarmTransfer. (2017, September 14). CUCM 12.X Extension Mobility (EM) and Extension Mobility Cross Cluster (EMCC) Log in service URL. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-212083-em-emcc-login-service-url

BibTeX

@misc{warmtransfer-cisco-technote-212083-em-emcc-login-service-url,
  title  = {CUCM 12.X Extension Mobility (EM) and Extension Mobility Cross Cluster (EMCC) Log in service URL},
  author = {{WarmTransfer}},
  year   = {2017},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-212083-em-emcc-login-service-url},
  note   = {Cisco Systems, accessed 2026-10-02}
}