Collect CUCM Logs if RTMT Is Not Accessible or Available

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/211351-Collect-Communication-Manager-Logs-via-t.html

Published

2024-01-26

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Cisco DirSync log can be collected from the CLI with file get activelog cm/trace/dirsync/log4j/dirsync.log. in context
• Collecting Unified CM logs with file get activelog requires an external SFTP server that is configured and reachable. in context

Cite this source record

APA

WarmTransfer. (2024, January 26). Collect CUCM Logs if RTMT Is Not Accessible or Available. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-211351-collect-logs-no-rtmt

BibTeX

@misc{warmtransfer-cisco-technote-211351-collect-logs-no-rtmt,
  title  = {Collect CUCM Logs if RTMT Is Not Accessible or Available},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-211351-collect-logs-no-rtmt},
  note   = {Cisco Systems, accessed 2026-09-22}
}