Collecting Unified CM logs with file get activelog requires an external SFTP server that is configured and reachable.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- DirSync logs
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Collect CUCM Logs if RTMT Is Not Accessible or Available — Cisco Systems · tier 2 current vendor documentation · Prerequisites / log collection introduction
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting LDAP directory sync failures in Unified CM: source note cucm-ldap-sync-troubleshooting-log-cli-needs-sftp. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-troubleshooting-log-cli-needs-sftp
BibTeX
@misc{warmtransfer-claim-cucm-ldap-sync-troubleshooting-log-cli-needs-sftp,
title = {Troubleshooting LDAP directory sync failures in Unified CM: source note cucm-ldap-sync-troubleshooting-log-cli-needs-sftp},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-ldap-sync-troubleshooting-log-cli-needs-sftp},
note = {Source note cucm-ldap-sync-troubleshooting-log-cli-needs-sftp, checked 2026-10-02}
}