Configure Single Number Reach for CallManager

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200447-Single-Number-Reach-Feature-for-Cisco-Un.html

Published

2026-06-03

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco's Single Number Reach tech note describes the Cisco Unified Mobility application as known as Mobile Connect. in context
• Unified CM tries to reach the remote destination through the Remote Destination Profile's Rerouting Calling Search Space, so that CSS must be able to route to the remote destination number. in context
• Cisco advises calibrating the remote destination's 'Stop ringing this phone after' value to less than the time after which the mobile provider sends the call to the mobile voicemail, so SNR calls do not land in the mobile voicemail. in context
• The remote destination timer fields were previously named Delay before ringing timer, Answer too soon timer and Answer too late timer. in context
• Cisco's verification for SNR is a Dialed Number Analyzer test (Cisco Unified Serviceability > Tools > Dialed Number Analyzer) confirming that Unified CM sends the call to the remote destination as well as the desk phone. in context
• Cisco's SNR verification also checks that the Remote Destination Profile name appears on the end user page and in the Associated Devices of the directory number page. in context
• The Single Number Reach Voicemail Policy has two options, Timer Control (the default) and User Control, and the timer fields shown change when User Control is chosen. in context
• Under Timer Control, setting the Wait (delay before ringing) value to zero makes the remote destination ring immediately. in context

Cite this source record

APA

WarmTransfer. (2026, June 3). Configure Single Number Reach for CallManager. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-technote-200447-configure-snr

BibTeX

@misc{warmtransfer-cisco-technote-200447-configure-snr,
  title  = {Configure Single Number Reach for CallManager},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-technote-200447-configure-snr},
  note   = {Cisco Systems, accessed 2026-10-02}
}