Cisco IP Desk Phone with Multiplatform Firmware (MPP) Administration Guide - Provisioning

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/MPP/common/ag_desk_mpp_6800_7800_8800/tpcc_b_cisco-ip-desk-phone-multiplatform/p881_m_provisioning-mpp.html

Published

2025-11-19

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• For activation-code onboarding of MPP phones, Cisco says to allow activation.webex.com through the firewall. Because newer phones default to activate.cisco.com, Cisco recommends allowing both domain names. in context
• If the DHCP server gives a Cisco MPP phone no provisioning server information, the phone sends its MAC address and model to the Cisco EDOS Remote Customization server and its Customization State becomes Pending. in context
• Cisco MPP desk phones try automatic provisioning methods in this order: DHCP, then DNS SRV, then EDOS, then GDS (activation-code onboarding) or EDOS device activation. in context

Cite this source record

APA

WarmTransfer. (2025, November 19). Cisco IP Desk Phone with Multiplatform Firmware (MPP) Administration Guide - Provisioning. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-mpp-desk-ag-provisioning

BibTeX

@misc{warmtransfer-cisco-mpp-desk-ag-provisioning,
  title  = {Cisco IP Desk Phone with Multiplatform Firmware (MPP) Administration Guide - Provisioning},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-mpp-desk-ag-provisioning},
  note   = {Cisco Systems, accessed 2026-10-02}
}