Unable to Download or Play Recordings with Partner Admin Role for Webex Contact Center

Publisher

Cisco

URL

https://help.webex.com/en-us/article/WBX9000036955/Unable-to-Download-or-Play-Recordings-with-Partner-Admin-Role-for-Webex-Contact-Center

Published

2023-12-22

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In December 2023 Cisco documented that users with the Partner Admin role, lacking Local Full Admin privileges, could not play or download Contact Center recordings. in context

Cite this source record

APA

WarmTransfer. (2023, December 22). Unable to Download or Play Recordings with Partner Admin Role for Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-wbx9000036955-wxcc-partner-admin-recordings

BibTeX

@misc{warmtransfer-cisco-help-wbx9000036955-wxcc-partner-admin-recordings,
  title  = {Unable to Download or Play Recordings with Partner Admin Role for Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2023},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-wbx9000036955-wxcc-partner-admin-recordings},
  note   = {Cisco, accessed 2026-09-30}
}