Manage single sign-on integration in Control Hub

Publisher

Cisco

URL

https://help.webex.com/en-us/article/nstvmyo/Manage-single-sign-on-integration-in-Control-Hub

Published

2026-09-10

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Control Hub offers SSO IDP Certificate expiry and SSO SP Certificate expiry alert rules deliverable by email or Webex space or both. in context
• Webex sends SSO certificate expiry alerts every 15 days starting 60 days before expiry (days 60 45 30 and 15) and stops after renewal. in context
• If an SSO certificate expires users may lose access to Webex services. in context
• After SSO is deactivated users without a Webex password must reset it or the admin must send an email for them to set one. in context
• A renewed IdP certificate is applied by uploading new IdP metadata on the Identity provider tab and running Test SSO Update; the change may take up to 24 hours to take effect. in context
• When importing IdP metadata the admin chooses More secure if the metadata is signed by a public CA or Less secure if it is self-signed. in context
• Without Single Logout configured an existing IdP session remains valid after the user signs out of Webex and a warning displays on sign-out. in context
• The SP certificate is renewed from the Identity provider tab via Review certificates and expiry date then Renew certificate then downloading the new Webex metadata and uploading it to the IdP before confirming in Control Hub. in context
• If the IdP supports only a single certificate Cisco recommends renewing the SP certificate during scheduled downtime because new sign-ins briefly fail while existing sign-ins are preserved. in context
• Cisco's SSO management article states that SSO trust anchors will be removed on May 22 2026 and that orgs should upload a new certificate before that date. in context

Cite this source record

APA

WarmTransfer. (2026, September 10). Manage single sign-on integration in Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nstvmyo-manage-sso-integration

BibTeX

@misc{warmtransfer-cisco-help-nstvmyo-manage-sso-integration,
  title  = {Manage single sign-on integration in Control Hub},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nstvmyo-manage-sso-integration},
  note   = {Cisco, accessed 2026-09-30}
}