If the IdP supports only a single certificate Cisco recommends renewing the SP certificate during scheduled downtime because new sign-ins briefly fail while existing sign-ins are preserved.

Checked 2026-09-30

While the Webex certificate is being updated, new user sign-ins briefly won't work; existing sign-ins are preserved.
Vendor
Cisco
Product
Webex Control Hub
Subsystem
sso-certificates
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up SSO for a Webex organization: source note webex-control-hub-sso-setup-sp-renew-single-cert-downtime. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-control-hub-sso-setup-sp-renew-single-cert-downtime

BibTeX

@misc{warmtransfer-claim-webex-control-hub-sso-setup-sp-renew-single-cert-downtime,
  title  = {Setting up SSO for a Webex organization: source note webex-control-hub-sso-setup-sp-renew-single-cert-downtime},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-control-hub-sso-setup-sp-renew-single-cert-downtime},
  note   = {Source note webex-control-hub-sso-setup-sp-renew-single-cert-downtime, checked 2026-09-30}
}

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