Manage sites in Webex Contact Center

Publisher

Cisco Systems

URL

https://help.webex.com/en-us/article/nqipixt/Manage-sites-in-Webex-Contact-Center

Published

2025-09-01

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A Webex Contact Center site is a physical contact center location under the control of the enterprise, and creating one automatically adds a team and a multimedia profile. in context
• When a site is created the system automatically adds a team and a multimedia profile to it. in context
• A site is created in Control Hub under Services > Contact Center > User Management > Sites > Create new site, with a required name. in context
• A site can be deleted only when it is inactive. in context

Cite this source record

APA

WarmTransfer. (2025, September 1). Manage sites in Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nqipixt-wxcc-manage-sites

BibTeX

@misc{warmtransfer-cisco-help-nqipixt-wxcc-manage-sites,
  title  = {Manage sites in Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nqipixt-wxcc-manage-sites},
  note   = {Cisco Systems, accessed 2026-09-22}
}