Creating a site automatically adds a team and a multimedia profile to it; the auto-created team is capacity-based and cannot be changed to agent-based.

Checked 2026-09-30

When you create a site, the system automatically adds a team and a multimedia profile to the new site.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
sites
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-site-auto-team. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-site-auto-team

BibTeX

@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-site-auto-team,
  title  = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-site-auto-team},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-site-auto-team},
  note   = {Source note wxcc-agent-onboarding-setup-site-auto-team, checked 2026-09-30}
}

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