Voicemail transcription for Webex Calling

Publisher

Cisco Systems

URL

https://help.webex.com/en-us/article/nkt0zpab/Voicemail-transcription-for-Webex-Calling

Published

2025-10-10

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Calling transcriptions arrive as an email with the transcription in the body and the voicemail as a .WAV attachment, and can also be viewed in the Webex App. in context
• Cisco's voicemail transcription article says that if 'Email a copy of message' or 'Use external mailbox' is enabled for a user or voicemail group, the transcription is sent to the email address. disputed in context
• Webex Calling voicemail transcription supports English, French, German, Italian, Japanese and Spanish, but Japanese is not supported in the Kingdom of Saudi Arabia region. in context
• Webex Calling voicemail transcription is turned on or off per location in Control Hub under Management > Locations. in context
• Voicemails forwarded, replied to or composed and sent from the Webex Calling voice portal are not transcribed. in context

Cite this source record

APA

WarmTransfer. (2025, October 10). Voicemail transcription for Webex Calling. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nkt0zpab-voicemail-transcription

BibTeX

@misc{warmtransfer-cisco-help-nkt0zpab-voicemail-transcription,
  title  = {Voicemail transcription for Webex Calling},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nkt0zpab-voicemail-transcription},
  note   = {Cisco Systems, accessed 2026-09-25}
}