Source note · Troubleshooting Webex Calling voicemail
The transcription article says the transcript is emailed when either 'Email a copy of message' or 'Use external mailbox' is enabled. This conflicts with the admin and voicemail group articles, which say external-mailbox voicemails are not transcribed.
disputed · Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- transcription
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- disputed
- Checked
- 2026-09-25
Sources
- Voicemail transcription for Webex Calling — Cisco Systems · tier 2 current vendor documentation · Enable voicemail transcription (email delivery note)
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Webex Calling voicemail: source note webex-calling-voicemail-troubleshooting-tx-external-disputed. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-voicemail-troubleshooting-tx-external-disputed
BibTeX
@misc{warmtransfer-claim-webex-calling-voicemail-troubleshooting-tx-external-disputed,
title = {Troubleshooting Webex Calling voicemail: source note webex-calling-voicemail-troubleshooting-tx-external-disputed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-voicemail-troubleshooting-tx-external-disputed},
note = {Source note webex-calling-voicemail-troubleshooting-tx-external-disputed, checked 2026-09-25}
}