Work with a shared line on your phone

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/njxdvzv/Work-with-a-shared-line-on-your-phone

Published

2026-03-11

Updated

unknown

Accessed

2026-09-16

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The shared line article for Cisco Desk Phone 9800 and Video Phone 8875 says a shared number can appear on at most 35 devices. This is the shared-line limit, not the 36-device virtual-line limit. in context
• The identifier njxdvzv returns HTTP 200 without redirecting and serves an article titled Work with a shared line on your phone, scoped to devices and Webex Calling. field report in context
• A coworker can join a call in progress on a shared line with a barge softkey, which converts the call to a three-way conference, and the capability is gated by an administrator-configured barge feature. in context
• The shared line article scopes itself to the Cisco Desk Phone 9800 series and the Cisco Video Phone 8875 registered to Cisco BroadWorks or Webex Calling, and never mentions the Webex App or a desktop client. field report in context
• The shared line article uses none of the words supervisor, monitor, coach or whisper. in context
• Private hold puts a shared line call into a state the other party can see and cannot resume. in context
• The shared line article mentions recording once, as a control to start it, and says nothing about whose recording settings apply when 2 users share a line or what happens to a recording when someone barges in. in context
• The shared line article does not mention call detail records, call history or logs. in context
• A shared line is one phone number appearing on up to 35 devices, provisioned by an administrator. in context
• A shared line publishes paired statuses so each party can see when the line is active, on hold or alerting, and an alerting shared line is shown even when the local phone is set to do not disturb. in context

Cite this source record

APA

WarmTransfer. (2026, March 11). Work with a shared line on your phone. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-njxdvzv-webex-shared-line

BibTeX

@misc{warmtransfer-cisco-help-njxdvzv-webex-shared-line,
  title  = {Work with a shared line on your phone},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-njxdvzv-webex-shared-line},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-16}
}