Source record · tier 2 current vendor documentation
Work with a shared line on your phone
- Publisher
- Cisco Systems, Inc. (Webex Help Center)
- URL
- https://help.webex.com/en-us/article/njxdvzv/Work-with-a-shared-line-on-your-phone
- Published
- unknown
- Updated
- unknown
- Accessed
- 2026-09-05
- HTTP status
- 200
- License
- Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only
Claims citing this source
- The identifier njxdvzv returns HTTP 200 without redirecting and serves an article titled Work with a shared line on your phone, scoped to devices and Webex Calling. field-pattern in context
- A coworker can join a call in progress on a shared line with a barge softkey, which converts the call to a three-way conference, and the capability is gated by an administrator-configured barge feature. fact in context
- The shared line article scopes itself to the Cisco Desk Phone 9800 series and the Cisco Video Phone 8875 registered to Cisco BroadWorks or Webex Calling, and never mentions the Webex App or a desktop client. field-pattern in context
- The shared line article uses none of the words supervisor, monitor, coach or whisper. fact in context
- Private hold puts a shared line call into a state the other party can see and cannot resume. fact in context
- The shared line article mentions recording once, as a control to start it, and says nothing about whose recording settings apply when 2 users share a line or what happens to a recording when someone barges in. fact in context
- The shared line article does not mention call detail records, call history or logs. fact in context
- A shared line is one phone number appearing on up to 35 devices, provisioned by an administrator. fact in context
- A shared line publishes paired statuses so each party can see when the line is active, on hold or alerting, and an alerting shared line is shown even when the local phone is set to do not disturb. fact in context
Cite this source record
APA
WarmTransfer. (2026, September 5). Work with a shared line on your phone. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-njxdvzv-webex-shared-line
BibTeX
@misc{warmtransfer-cisco-help-njxdvzv-webex-shared-line,
title = {Work with a shared line on your phone},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/sources/cisco-help-njxdvzv-webex-shared-line},
note = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-05}
}