Get started with Webex Go

Publisher

Cisco Webex

URL

https://help.webex.com/en-us/article/nh492cfb/Get-Started-with-Webex-Go

Published

2025-11-26

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Go for business-supplied devices, starting with AT&T in the United States, makes the wireless number replace the user's fixed Webex Calling business number. in context
• Cisco states that Webex Go BYOD calls have higher media quality than Webex App over-the-top VoIP calls on the personal data plan, because business calls go over the mobile voice network instead of data. in context
• Webex Go for personal mobile phones (BYOD) adds the user's Webex Calling business number to their personal phone as a second line through an eSIM. in context
• Webex Go is bought from Webex-certified mobile calling providers, which administrators can find in the PSTN section of Control Hub. in context
• Cisco describes Webex Go as a mobility solution that offers a secure, compliant calling experience with flexible deployment and connectivity options. in context
• For AT&T, a Webex Go prerequisite is a valid AT&T Foundational Account Number (FAN). in context
• Webex Go requires a mobile plan, a phone number and a device or eSIM from a certified mobile calling provider. in context
• The provider must validate the mobile number and enable it for Webex before it can be provisioned in Webex Calling. in context
• Webex connects directly with the mobile providers, and the provider connects to the Webex Calling platform to route business calls to activated devices. in context
• Architecturally, Webex Calling treats a Webex Go device as a SIP-registered device, which makes it one more endpoint for delivering the user's business calls. in context
• Single number reach rings an external mobile number through the PSTN, and the mobile carrier is not integrated with Webex Calling. Webex Go instead makes the mobile phone a SIP-registered Webex Calling endpoint through a certified provider. So Webex Go, unlike single number reach, supports device-level features such as *11 call pull and DND override on the mobile device. inferred in context

Cite this source record

APA

WarmTransfer. (2025, November 26). Get started with Webex Go. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nh492cfb-get-started-webex-go

BibTeX

@misc{warmtransfer-cisco-help-nh492cfb-get-started-webex-go,
  title  = {Get started with Webex Go},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nh492cfb-get-started-webex-go},
  note   = {Cisco Webex, accessed 2026-09-25}
}