Set up a tenant in Webex Contact Center

Publisher

Cisco

URL

https://help.webex.com/en-us/article/ngc1xsy/Set-up-a-tenant-in-Webex-Contact-Center

Published

2024-09-08

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Synchronize Users under Services > Contact Center > Tenant settings > General must be run so that Contact Center privileges can be assigned to users who hold Contact Center licenses. in context
• The tenant time zone under Tenant settings > General > Service Details affects voice channels only and does not apply to digital channels. in context

Cite this source record

APA

WarmTransfer. (2024, September 8). Set up a tenant in Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-ngc1xsy-wxcc-set-up-tenant

BibTeX

@misc{warmtransfer-cisco-help-ngc1xsy-wxcc-set-up-tenant,
  title  = {Set up a tenant in Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-ngc1xsy-wxcc-set-up-tenant},
  note   = {Cisco, accessed 2026-09-30}
}