Source note · Setting up a new Webex Contact Center tenant
The tenant time zone under Tenant settings > General > Service Details affects voice channels only and does not apply to digital channels.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- tenant-settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a tenant in Webex Contact Center — Cisco · tier 2 current vendor documentation · Set up a tenant > Update timezone
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-tenant-timezone-voice-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-tenant-timezone-voice-only
BibTeX
@misc{warmtransfer-claim-wxcc-tenant-setup-tenant-timezone-voice-only,
title = {Setting up a new Webex Contact Center tenant: source note wxcc-tenant-setup-tenant-timezone-voice-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-tenant-setup-tenant-timezone-voice-only},
note = {Source note wxcc-tenant-setup-tenant-timezone-voice-only, checked 2026-09-30}
}