Get started with Webex Contact Center

Publisher

Cisco Systems (Webex Help Center)

URL

https://help.webex.com/en-us/article/nee1mb6/Get-started-with-Webex-Contact-Center

Published

2025-02-28

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco copyright; public help-centre article; no-redistribution; short excerpts and locators only

Source notes citing this source

• The country of operation selected for Webex Contact Center in the services setup wizard cannot be changed after the administrator confirms it. in context
• Inference: new Webex Contact Center organizations are onboarded to Common Edge rather than VPOP, so VPOP survives only in tenants that already had it. inferred in context
• In the current Webex Contact Center services setup wizard, the Webex Contact Center Telephony section shows the organization's connection using Common Edge services. in context

Cite this source record

APA

WarmTransfer. (2025, February 28). Get started with Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nee1mb6-get-started-wxcc

BibTeX

@misc{warmtransfer-cisco-help-nee1mb6-get-started-wxcc,
  title  = {Get started with Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nee1mb6-get-started-wxcc},
  note   = {Cisco Systems (Webex Help Center), accessed 2026-09-22}
}