Source record · tier 2 current vendor documentation

Configure Webex Calling Customer Assist for Unified Communications Manager

Publisher: Cisco
URL: https://help.webex.com/en-us/article/n8md850/Configure-Webex-Calling-Customer-Assist-for-Unified-Communications-Manager
Published: 2026-06-08
Updated: unknown
Accessed: 2026-10-01
HTTP status: 200
License: Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

Webex Calling Customer Assist for Unified CM carries calls between Webex Calling and Unified CM through a Local Gateway, with a trunk and route group on each side. in context
Webex Calling Customer Assist with Unified CM requires Unified CM clusters on version 14 and SUs, version 15 and SUs, or later. in context

Cite this source record

APA

WarmTransfer. (2026, June 8). Configure Webex Calling Customer Assist for Unified Communications Manager. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n8md850-customer-assist-ucm-b

BibTeX

@misc{warmtransfer-cisco-help-n8md850-customer-assist-ucm-b,
  title  = {Configure Webex Calling Customer Assist for Unified Communications Manager},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n8md850-customer-assist-ucm-b},
  note   = {Cisco, accessed 2026-10-01}
}