Configure Webex Calling Customer Assist for Unified Communications Manager

Publisher

Cisco Systems (Webex Help Center)

URL

https://help.webex.com/en-us/article/n8md850/Webex-Calling-Hybrid

Published

2026-06-08

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco website terms of use; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Calling Customer Assist can be deployed for agents while other employees stay on Unified CM, interconnected through Local Gateway; Unified CM clusters must be version 14 or 15 with SUs or later. in context

Cite this source record

APA

WarmTransfer. (2026, June 8). Configure Webex Calling Customer Assist for Unified Communications Manager. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n8md850-customer-assist-ucm

BibTeX

@misc{warmtransfer-cisco-help-n8md850-customer-assist-ucm,
  title  = {Configure Webex Calling Customer Assist for Unified Communications Manager},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n8md850-customer-assist-ucm},
  note   = {Cisco Systems (Webex Help Center), accessed 2026-09-24}
}