Configure custom connector for Webex Contact Center

Publisher

Cisco

URL

https://help.webex.com/en-us/article/n4u702ab

Published

2025-10-02

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• A custom connector for a third-party API supports Basic Authentication (the default) or OAuth 2.0. The OAuth 2.0 grant types are client credentials with a certificate, client credentials with a client secret, and password grant. in context
• A custom connector's Resource Domain URL must start with https://, and the connector is created under Services > Contact Center > Tenant Settings > Integrations > Connectors. in context
• An organisation can add up to ten custom connectors. in context

Cite this source record

APA

WarmTransfer. (2025, October 2). Configure custom connector for Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n4u702ab-wxcc-custom-connector-b

BibTeX

@misc{warmtransfer-cisco-help-n4u702ab-wxcc-custom-connector-b,
  title  = {Configure custom connector for Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n4u702ab-wxcc-custom-connector-b},
  note   = {Cisco, accessed 2026-10-01}
}