Source record · tier 2 current vendor documentation

Configure a paging group in Control Hub

Publisher: Cisco Webex Help Center
URL: https://help.webex.com/en-us/article/jqejtd/Configure-a-paging-group-in-Control-Hub
Published: 2025-10-07
Updated: unknown
Accessed: 2026-09-25
HTTP status: 200
License: Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

For customers in the Asia-Pacific region, the paging group's Calling Line field is populated automatically with the username and cannot be changed. in context
On a Cisco ATA 192, paging works only if the page is answered manually within 1 to 2 seconds or an external device with auto-answer is connected to the ATA. in context
A caller who pages a group that has no registered devices hears a busy signal. in context
Control Hub offers an option to show the paging group name as the caller ID instead of a custom name. in context
A custom caller ID name for pages from the group can be up to 128 Unicode characters. in context
Native Webex Calling group paging (up to 75 targets, no on-premises server) covers more endpoints than UCM's free InformaCast Basic Paging (up to 50 phones), but it does not replace InformaCast Advanced Notification for overhead, text or unlimited-endpoint alerting. inferred in context
When creating a paging group in Control Hub, the admin can optionally copy the selected targets into the originator list. in context
The paging group's Dial by Name field accepts ASCII characters. in context
A paging target with Do Not Disturb enabled is not paged. in context
A user can be assigned as both a paging target and a paging originator in the same paging group. in context
An existing paging group's general settings, phone number, paging targets and paging originators can be edited in Control Hub. in context
The originator ends the page by hanging up. in context
The extension for a paging group must be available and not already assigned. in context
A paging group has a language setting chosen from a drop-down during creation. in context
A paging group is created under a specific location and given a name and a phone number or extension; a location can hold more than one paging group. in context
A Webex Calling paging group lets a user place a one-way group page to up to 75 targets by dialing the number or extension assigned to the paging group. in context
A paging group must have more than one member. in context
Paging groups are created and edited in Control Hub under Services > Calling > Features, on the Paging Group card. in context
If a paging target has Single Number Reach (Office Anywhere), Call Forwarding or Simultaneous Ring enabled, the page is not sent to those configured destinations. in context
If a paging target does not answer a page, the page is not forwarded to that target's voicemail. in context
The paging group admin article says that if a paging target is already on a call, the page is not automatically answered. disputed in context
A group page is one-way audio: the originator has a talk path to the targets, and targets have no talk path to the originator or to each other during the page. in context
Paging group originators are chosen by searching for and adding users, workspaces or virtual lines. in context
Paging groups work only on a member's primary devices and do not work on shared devices (shared line appearances). in context
Once the page is set up to the targets, the originator hears a 'Paging System Ready' announcement telling them to begin speaking. in context
Each paging group member must have at least one registered device. in context
The Group Paging service calls all assigned targets simultaneously. in context
Paging groups work only with Cisco IP Phone 6800, 7800, 8800, 8875 and 9800 Series and Cisco ATA 191 and ATA 192. in context
Paging group targets can be users, workspaces or virtual lines. in context
Because Cisco's paging group article lists only Cisco phones and ATA 191 and 192 as supported, putting a third-party SIP paging adapter such as an Algo 8301 into a paging group as a target is probably not a Cisco-documented configuration; the safer design is to call the adapter directly, for example by its extension. inferred in context

Cite this source record

APA

WarmTransfer. (2025, October 7). Configure a paging group in Control Hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-jqejtd-configure-paging-group

BibTeX

@misc{warmtransfer-cisco-help-jqejtd-configure-paging-group,
  title  = {Configure a paging group in Control Hub},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-jqejtd-configure-paging-group},
  note   = {Cisco Webex Help Center, accessed 2026-09-25}
}