Manage user calling data

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/en-us/article/ijda3o/Manage-User-Calling-Data

Published

2026-07-23

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• The documentation does not settle whether a Webex Calling user-data CSV may hold exactly 1000 records. The user-data article says both 'less than 1000' and 'limited to 1000', while the call queue and hunt group articles say the maximum is 1,000 rows excluding the header. inferred in context
• In Manage User Calling Data, the All Locations option in the location drop-down is disabled when the organization has more than 1000 calling users, so exports must be made location by location. in context
• Control Hub has no single all-object Webex Calling import. Bulk provisioning is split across separate per-object tools (user calling data, org-wide user CSV, devices, workspaces, numbers, call queues, hunt groups, auto attendants, virtual lines), each with its own template, limits and entry point, and most report through import history or the task manager. inferred in context
• After a Manage User Calling Data import, View Import history/tasks shows the import status and any errors. The Error.csv file is generated in real time, independently of whether downloads complete. in context
• When a Webex Calling CSV export has more than 1000 records, Control Hub downloads a ZIP. It holds one CSV with the full data set plus multiple CSV files of fewer than 1000 records each, ready for re-import. in context
• When preparing a Manage User Calling Data CSV, the administrator must not remove columns or headers but may clear values in columns that should stay unchanged. in context
• Multi-value columns in the Manage User Calling Data CSV, such as authorization codes, monitoring lines, privacy users, push-to-talk users and attendant console entries, take ADD, REMOVE or REPLACE in their action column. in context
• In the Manage User Calling Data CSV, User Email is the only mandatory field. All other fields are optional. in context
• The Manage User Calling Data CSV covers per-user calling features including voicemail, call forwarding, call waiting, caller ID, emergency callback, barge-in, call intercept, incoming and outgoing call permissions, call recording, hot desking, hoteling, monitoring, privacy, push to talk, receptionist client, attendant console, alternate numbers and music on hold. in context
• A Manage User Calling Data CSV import is limited to 1000 records. in context
• The Webex Calling per-user feature CSV is reached in Control Hub at Services > Calling > Service Settings > Manage User Calling Data. in context

Cite this source record

APA

WarmTransfer. (2026, July 23). Manage user calling data. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-ijda3o-manage-user-calling-data

BibTeX

@misc{warmtransfer-cisco-help-ijda3o-manage-user-calling-data,
  title  = {Manage user calling data},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-ijda3o-manage-user-calling-data},
  note   = {Cisco Webex Help Center, accessed 2026-09-25}
}