Interactions details view (Supervisor Desktop)

Publisher

Cisco

URL

https://help.webex.com/en-us/article/iba8xp

Published

2026-09-21

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Supervisor Desktop interactions details view shows the queue name and the handling agent, but the agent name appears masked unless the Mid-Call Monitor check box is enabled. in context

Cite this source record

APA

WarmTransfer. (2026, September 21). Interactions details view (Supervisor Desktop). WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-iba8xp-wxcc-interactions-details-view-b

BibTeX

@misc{warmtransfer-cisco-help-iba8xp-wxcc-interactions-details-view-b,
  title  = {Interactions details view (Supervisor Desktop)},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-iba8xp-wxcc-interactions-details-view-b},
  note   = {Cisco, accessed 2026-09-30}
}