What's new for administrators in Webex Contact Center

Publisher

Cisco

URL

https://help.webex.com/en-us/article/a1gx3h/what's-new-in-webex-contact-center

Published

2026-06-29

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Since 31 March 2026 the native manager can infer a contact's timezone from telephone area code or postal code for Canada, Mexico, Australia, Brazil and Indonesia, with the method selected in field mapping. in context

Cite this source record

APA

WarmTransfer. (2026, June 29). What's new for administrators in Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-a1gx3h-whats-new-wxcc-admins-e

BibTeX

@misc{warmtransfer-cisco-help-a1gx3h-whats-new-wxcc-admins-e,
  title  = {What's new for administrators in Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-a1gx3h-whats-new-wxcc-admins-e},
  note   = {Cisco, accessed 2026-09-30}
}