Source note · Setting up outbound campaigns in Webex Contact Center
Since 31 March 2026 the native manager can infer a contact's timezone from telephone area code or postal code for Canada, Mexico, Australia, Brazil and Indonesia, with the method selected in field mapping.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- contact lists
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026-03-31 onward
- Checked
- 2026-09-30
Sources
- What's new for administrators in Webex Contact Center — Cisco · tier 2 current vendor documentation · Entry dated March 31, 2026 - Infer call recipients timezone using phone area code or postal code
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tz-more-countries. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tz-more-countries
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-tz-more-countries,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tz-more-countries},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tz-more-countries},
note = {Source note wxcc-outbound-campaign-setup-tz-more-countries, checked 2026-09-30}
}