Source record · tier 2 current vendor documentation

What's new for administrators in Webex Contact Center

Publisher: Cisco
URL: https://help.webex.com/en-us/article/a1gx3h/What-s-New-in-Cisco-Webex-Contact-Center
Published: 2026-09-29
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

Since July 30 2026 administrators control through user profile permissions which users can create and manage scheduled call monitoring requests. in context

Cite this source record

APA

WarmTransfer. (2026, September 29). What's new for administrators in Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-a1gx3h-whats-new-wxcc-admins-d

BibTeX

@misc{warmtransfer-cisco-help-a1gx3h-whats-new-wxcc-admins-d,
  title  = {What's new for administrators in Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-a1gx3h-whats-new-wxcc-admins-d},
  note   = {Cisco, accessed 2026-09-30}
}