Since July 30 2026 administrators control through user profile permissions which users can create and manage scheduled call monitoring requests.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
call-monitoring
Deployment
multi-tenant
Region
not restricted
Release range
2026-07-30 onward
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-schedule-admin-control. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-schedule-admin-control

BibTeX

@misc{warmtransfer-claim-wxcc-supervisor-setup-schedule-admin-control,
  title  = {Setting up supervisors in Webex Contact Center: source note wxcc-supervisor-setup-schedule-admin-control},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-supervisor-setup-schedule-admin-control},
  note   = {Source note wxcc-supervisor-setup-schedule-admin-control, checked 2026-09-30}
}

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