Webex App | AI-generated summaries for call recordings

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/9leme/Webex-App-AI-generated-summaries-for-call-recordings

Published

2025-10-14

Updated

unknown

Accessed

2026-09-05

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• Action items in an AI-generated call summary carry a timestamp that navigates to the part of the recording they came from. fact in context
• Call recording summaries and transcripts are currently only available in English. fact in context
• The article conditions the AI summary on the organisation administrator having enabled Webex call recording, and names no separate summary setting. fact in context
• On mobile a user sees the brief overview summary and can open the player to view the transcript; the article describes no full summary with notes and action items on mobile. fact in context
• The Webex App article on AI-generated summaries for call recordings never states what the summary is generated from. fact in context
• The Webex App article and the User Hub player article describe one artefact reached from 2 clients rather than 2 artefacts. inference in context
• Clicking a recording shows a brief AI-generated overview summary of the content, and opening the recording player shows the full summary with notes and action items. fact in context

Cite this source record

APA

WarmTransfer. (2025, October 14). Webex App | AI-generated summaries for call recordings. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-9leme-webex-app-call-summaries

BibTeX

@misc{warmtransfer-cisco-help-9leme-webex-app-call-summaries,
  title  = {Webex App | AI-generated summaries for call recordings},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-9leme-webex-app-call-summaries},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-05}
}