The article states that the feature must be enabled by the organization administrator, and gives as the reason that the administrator must enable Webex call recording for the organization.

Checked 2026-09-30

The feature must be enabled by your organization administrator, as they must enable Webex call recording for your organization.
Vendor
Cisco
Product
Webex App
Subsystem
call recording summaries
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). AI-generated summaries for call recordings in Webex App: source note webex-app-ai-summaries-admin-enables-recording. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-app-ai-summaries-admin-enables-recording

BibTeX

@misc{warmtransfer-claim-webex-app-ai-summaries-admin-enables-recording,
  title  = {AI-generated summaries for call recordings in Webex App: source note webex-app-ai-summaries-admin-enables-recording},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-app-ai-summaries-admin-enables-recording},
  note   = {Source note webex-app-ai-summaries-admin-enables-recording, checked 2026-09-30}
}

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