Customize Message Waiting Indicator (MWI) policy

Publisher

Cisco Webex Help Center

URL

https://help.webex.com/article/8fku4d

Published

2026-07-08

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco documentation terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• On the Cisco Wireless Phone 9821, the audible MWI (stutter dial tone) only takes effect when Dialing Mode is set to Off-hook Dialing on the Phone Configuration page. in context
• For the Cisco Wireless Phone 9821 on Unified CM, the line-level visual MWI policy offers Use system policy, Light and prompt, Light only, Prompt and None, and Cisco states that 'Prompt' does not take effect on this phone. in context

Cite this source record

APA

WarmTransfer. (2026, July 8). Customize Message Waiting Indicator (MWI) policy. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-8fku4d-mwi-policy-9821

BibTeX

@misc{warmtransfer-cisco-help-8fku4d-mwi-policy-9821,
  title  = {Customize Message Waiting Indicator (MWI) policy},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-8fku4d-mwi-policy-9821},
  note   = {Cisco Webex Help Center, accessed 2026-09-25}
}