Webex App | Access call recordings

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/5vjicf/Webex-App-Access-call-recordings

Published

2026-04-11

Updated

unknown

Accessed

2026-09-16

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The access article places mobile recordings under Recents within Calling: on iOS the user taps the filter and selects Recordings, and on Android the user taps Recordings. in context
• Webex App shows call recordings in a Recordings tab under Calling, and the article ties the feature to the Webex call recording provider. in context
• The Recordings tab under Calling in the Webex App, where users play and delete their call recordings, is available only when the Webex call recording provider is configured. in context
• A user whose organization or location uses a third-party provider (for example Dubber or Imagicle) should not expect recordings in Webex App or in Control Hub's recording list; they have to be retrieved from that provider's portal. inferred in context
• The Recordings view in Webex App Calling is available only to users configured with the Webex call recording provider. in context
• The Webex App recordings article, which the recording documentation names as the place to view a transcript and an AI-generated summary, contains the strings transcript and summar zero times. in context
• In the Webex App a user deletes a call recording by swiping left, with no reason, no note and no audit statement. in context

Cite this source record

APA

WarmTransfer. (2026, April 11). Webex App | Access call recordings. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-5vjicf-webex-app-access-recordings

BibTeX

@misc{warmtransfer-cisco-help-5vjicf-webex-app-access-recordings,
  title  = {Webex App | Access call recordings},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-5vjicf-webex-app-access-recordings},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-16}
}