End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) — Perpetual

Publisher

Cisco Systems, Inc.

URL

https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-callmanager/v-14-premises-calling-applications-eol.html

Published

2024-10-07

Updated

unknown

Accessed

2026-09-04

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The end of software maintenance releases for Unified CM Version 14 was 7 April 2026. in context
• Cisco announced end of life for Version 14 of its on-premises calling applications on 7 October 2024, with end of sale on 7 April 2025 and last ship date 6 July 2025. in context
• The Version 14 end-of-life notice covers seven applications: Unified CM, Session Management Edition, IM and Presence Service, Emergency Responder, Unity Connection, Prime Collaboration Deployment and Expressway X14. in context
• Cisco Unified CM Version 14 is Not Orderable and its last date of support is 30 April 2027. in context
• For Version 14 customers, Cisco recommends moving to the latest release of On-premises Calling or to Cloud Calling under Collaboration Flex Plan 3.0. in context
• The Version 14 On-premises Calling (Perpetual) notice covers Emergency Responder 14: announced 2024-10-07, end of sale 2025-04-07, end of software maintenance releases 2026-04-07, last date of support 2027-04-30. in context
• The Version 14 On-premises Calling notice tells customers to migrate to the latest On-premises Calling release or to Cloud Calling under Collaboration Flex Plan 3.0; it names no specific Emergency Responder replacement part. in context
• Inference: because Emergency Responder 14 passed its end of software maintenance releases on 2026-04-07, sites on 14 that need fixes have to upgrade to 15. A direct upgrade is documented only from 14 through 14SU5. inferred in context
• Version 14 on-premises calling applications, including Unity Connection 14, reached end of sale for perpetual licensing on April 7, 2025. in context
• The last date of support for version 14 perpetual on-premises calling applications, including Unity Connection 14, is April 30, 2027. in context
• Cisco's version 14 end-of-life notice encourages customers to move to the latest on-premises calling release or to cloud calling under Collaboration Flex Plan 3.0. in context
• As of 2026-09-24, Unity Connection 14 on perpetual licensing gets no further software maintenance releases and has about seven months of support left. inferred in context
• End of software maintenance releases for version 14 perpetual on-premises calling applications, including Unity Connection 14, was April 7, 2026. in context
• The end-of-sale date for Version 14 perpetual on-premises calling applications was 7 April 2025. in context
• The end of software maintenance releases for Version 14 perpetual on-premises calling applications was 7 April 2026, meaning Cisco may no longer issue maintenance or bug-fix builds for that release. in context
• The end-of-life announcement for Cisco Version 14 on-premises calling applications under perpetual licensing, including Unified Communications Manager, was distributed on 7 October 2024. in context
• The last date of support for Version 14 perpetual on-premises calling applications is 30 April 2027, after which Cisco states all support services are unavailable and the product is obsolete. in context
• The last ship date for Version 14 perpetual on-premises calling application SKUs was 6 July 2025. in context
• The EOL15245 milestone table, as extracted, prints October 7, 2024 for both End of New Service Attachment Date and End of Service Contract Renewal Date for Version 14 perpetual applications. in context
• EOL15245 lists the Unified CM IM and Presence Service (IM&P) 14 among the Version 14 applications it covers. in context
• EOL15245 lists Session Management Edition (SME) 14 as one of the Version 14 applications it covers, so SME 14 shares the Unified CM 14 milestone dates. in context
• The End-of-Sale Date for Unified CM 14 perpetual licensing (EOL15245) is April 7, 2025. in context
• The End of SW Maintenance Releases Date for Unified CM 14 (EOL15245) is April 7, 2026, so as of 2026-10-14 Cisco is past the date for new Release 14 maintenance releases. in context
• Cisco announced end-of-sale and end-of-life for Version 14 of On-premises Calling applications with perpetual licensing, including Unified CM 14, in bulletin EOL15245 with an End-of-Life Announcement Date of October 7, 2024. in context
• The Last Ship Date for Unified CM 14 perpetual licensing (EOL15245) is July 6, 2025. in context
• The Last Date of Support for Unified CM 14 (EOL15245) is April 30, 2027. in context
• Cisco's migration guidance for Version 14 on-premises calling is to move to the latest release of On-premises Calling or to Cloud Calling under Collaboration Flex Plan 3.0. in context
• EOL15245 names UC-15-SW-K9= as the replacement for the end-of-sale part UC-14-SW-K9= (Unified CM software version 14 for MCE only). in context
• Cisco's end-of-sale date for Version 14 perpetual on-premises calling applications, including Unified CM 14, Unity Connection 14 and Expressway X14, was April 7, 2025. in context
• Cisco's last date of support for Version 14 perpetual on-premises calling applications, including Unified CM 14, is April 30, 2027. in context
• Cisco's Version 14 end-of-life notice names the latest on-premises calling release or cloud calling under Collaboration Flex Plan 3.0 as the migration options. in context
• Cisco's end of software maintenance releases date for Version 14 perpetual on-premises calling applications is April 7, 2026. in context

Cite this source record

APA

WarmTransfer. (2024, October 7). End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) — Perpetual. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-eol-cucm-v14-perpetual

BibTeX

@misc{warmtransfer-cisco-eol-cucm-v14-perpetual,
  title  = {End-of-Sale and End-of-Life Announcement for the Cisco Version 14 of On-premises Calling applications (including Cisco Unified Communications Manager) — Perpetual},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-eol-cucm-v14-perpetual},
  note   = {Cisco Systems, Inc., accessed 2026-09-04}
}