End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console (CUAC) - Perpetual Licensing

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-attendant-consoles/cuac-perpetual-licensing-eol.html

Published

2021-09-14

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• The perpetual and Flex 2.0 EA CUAC offers (11.x and 12.x) passed their last date of support on January 31, 2025, and 14.x is the current release line. A supportable CUAC estate in 2026 is therefore most likely 14.x under a Flex 3 subscription. inferred in context
• The perpetual-licensing EoL notice covers CUAC 11.x and 12.x licence part numbers such as L-CUAC11X, L-CUAC12X and the Advanced and Standard variants, plus Not-for-Resale licences for 10.x, 11.x and 12.x. in context
• The end-of-sale date for Cisco Unified Attendant Console perpetual licensing was October 30, 2021, which is also the date for end of new service attachment and end of service contract renewal. in context
• End of software maintenance for Cisco Unified Attendant Console perpetual licensing was January 13, 2023. in context
• Cisco announced end-of-sale and end-of-life for Cisco Unified Attendant Console perpetual licensing on July 15, 2021. in context
• Cisco directs customers who need more CUAC licences, or need to attach or renew software support after October 30, 2021, to Collaboration Flex Plan. in context
• The last date of support for Cisco Unified Attendant Console perpetual licensing was January 31, 2025. in context
• The perpetual-licensing EoL notice encourages Not-for-Resale programme customers to migrate to CUAC version 14 or higher. in context

Cite this source record

APA

WarmTransfer. (2021, September 14). End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console (CUAC) - Perpetual Licensing. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-eol-cuac-perpetual-licensing

BibTeX

@misc{warmtransfer-cisco-eol-cuac-perpetual-licensing,
  title  = {End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console (CUAC) - Perpetual Licensing},
  author = {{WarmTransfer}},
  year   = {2021},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-eol-cuac-perpetual-licensing},
  note   = {Cisco Systems, accessed 2026-09-25}
}