Cisco Webex Contact Center Setup and Administration Guide - Voice Services Platform

Publisher

Cisco Systems, Inc.

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/webexcc/SetupandAdministrationGuide_2/b_mp-release-2/cpaas-integration-with-ivr.html

Published

2021-11-11

Updated

unknown

Accessed

2026-09-04

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• The Cisco Webex Contact Center Setup and Administration Guide describes a 'Voice Services Platform' (VSP) as an alternative PSTN service option for Webex Contact Center alongside the existing Webex Calling service, with Voice POP as VSP's default telephony option; this applies only to customers with a Voice Services Platform subscription. fact in context

Cite this source record

APA

WarmTransfer. (2021, November 11). Cisco Webex Contact Center Setup and Administration Guide - Voice Services Platform. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-docs-wxcc-setup-admin-voice-services-platform

BibTeX

@misc{warmtransfer-cisco-docs-wxcc-setup-admin-voice-services-platform,
  title  = {Cisco Webex Contact Center Setup and Administration Guide - Voice Services Platform},
  author = {{WarmTransfer}},
  year   = {2021},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-docs-wxcc-setup-admin-voice-services-platform},
  note   = {Cisco Systems, Inc., accessed 2026-09-04}
}