Parent Exceptions and corresponding Child Exceptions - Contact Center Express - Cisco DevNet

Publisher

Cisco Systems (DevNet)

URL

https://developer.cisco.com/docs/contact-center-express/parent-exceptions-and-corresponding-child-exceptions/

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• When both a parent and a child exception are handled in On Exception Goto steps of a Unified CCX script, the latest handler takes preference, unlike standard Java ordering. in context
• In Unified CCX, com.cisco.prompt.UndefinedPromptException and com.cisco.prompt.UnknownPromptException are child exceptions of PromptException. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Parent Exceptions and corresponding Child Exceptions - Contact Center Express - Cisco DevNet. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-devnet-uccx-parent-child-exceptions

BibTeX

@misc{warmtransfer-cisco-devnet-uccx-parent-child-exceptions,
  title  = {Parent Exceptions and corresponding Child Exceptions - Contact Center Express - Cisco DevNet},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-devnet-uccx-parent-child-exceptions},
  note   = {Cisco Systems (DevNet), accessed 2026-10-02}
}