Database Steps - Contact Center Express

Publisher

Cisco Systems (Cisco DevNet)

URL

https://developer.cisco.com/docs/contact-center-express/database-steps/

Published

2021-01-01

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

(c) Cisco Systems, Inc. All rights reserved.; no-redistribution; short excerpts and locators only

Source notes citing this source

• Using Unified CCX database steps requires that the database subsystem and a Data Source Name be configured before the steps will work in a script. in context
• The Unified CCX database steps require either a Cisco Unified IP IVR or a Cisco Unified CCX Premium license. in context
• The Unified CCX Editor Database palette contains four steps: DB Read, DB Get, DB Write and DB Release. in context
• Unified CCX database steps support varchar fields up to 255 characters and do not support varchar(max). in context

Cite this source record

APA

WarmTransfer. (2021, January 1). Database Steps - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-devnet-ccx-database-steps

BibTeX

@misc{warmtransfer-cisco-devnet-ccx-database-steps,
  title  = {Database Steps - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2021},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-devnet-ccx-database-steps},
  note   = {Cisco Systems (Cisco DevNet), accessed 2026-09-22}
}