Unified CCX database steps support varchar fields up to 255 characters and do not support varchar(max).

Checked 2026-09-22

Unified CCX when integrated with an external database using the DB Get Step does not support a database table that has a field with the datatype varchar(max). Unified CCX supports a database field with the datatype varchar(N) where N ranges from 0 to 255 characters (N >= 0 and N <= 255) instead of varchar(max).
Vendor
Cisco
Product
Cisco Unified Contact Center Express
Subsystem
Database palette
Deployment
on-premises
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-db-varchar-255. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-db-varchar-255

BibTeX

@misc{warmtransfer-claim-uccx-script-to-flow-redesign-db-varchar-255,
  title  = {UCCX scripts and Flow Designer flows: source note uccx-script-to-flow-redesign-db-varchar-255},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-script-to-flow-redesign-db-varchar-255},
  note   = {Source note uccx-script-to-flow-redesign-db-varchar-255, checked 2026-09-22}
}

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