Get CSQ - Contact Center Express

Publisher

Cisco DevNet

URL

https://developer.cisco.com/docs/contact-center-express/get-csq/

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco DevNet terms of service; copyright Cisco Systems; no-redistribution; short excerpts and locators only

Source notes citing this source

• GET https://<server>/adminapi/csq/{id} returns CSQ attributes including queueType, queueAlgorithm, resourcePoolType, serviceLevel, serviceLevelPercentage, selectionCriteria and a poolSpecificInfo element carrying skillGroup and skillCompetency detail. in context
• CSQ objects returned by the Configuration API carry a queueType distinguishing voice, chat and email queues, and email CSQs return additional fields including emailAuthType, channelProvider, pollingInterval, folderName and account credentials. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Get CSQ - Contact Center Express. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-get-csq

BibTeX

@misc{warmtransfer-cisco-dev-ccx-get-csq,
  title  = {Get CSQ - Contact Center Express},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-dev-ccx-get-csq},
  note   = {Cisco DevNet, accessed 2026-09-22}
}